Monday, October 11, 2010

DEAR GLADIATORS OF THE ADLAND WELCOME TO THE ARENA!

There are a few rules are to how this combative, frontal, bold, in-your-face, name-calling can be played well to the audience; some which Scotts Goodson, the founder and CEO of Strawberry Frog (an independent agency) offers.

Rule #1: It is best for brands playing catch-up. It is silly to use the comparative ad-form if you are a leader, simply because you are unnecessarily bringing your competitor into discussion and prominence. This is really neither required nor desired.

Rule #2: Comparative advertising is ideal for a challenger brand, which genuinely believes (and can prove) that its brand is better than the established market leader. Problem however is that, during these times of modern-technology, catching-up might just take overnight, but sustaining it is a big challenge.

Rule #3: It is also critical to introduce humour in this genre, to kill boredom or self-conscious defensiveness.

At present, this form of advertising is gaining public attention yet again in the country. And this time, the Pepsi and Coke have been replaced by HUL (with its Rin) and P&G (Tide). With court proceedings coming into play, this literal act of washing dirty linen in public seems to have entered a completely new phase of re-definition altogether. So is comparative getting less politically correct and more aggressive and audacious to attract more attention? Is controversy the new hand-maiden of advertising, keeping pace with the tone and tenor of an era where novelty, sensation and thrills rule the life and times of a reality-show loving public? What follows is a direct conversational spill-out of our interactions with some members of the Adfrat.

Moon Moon Dhar, Creative Director of Perfect 10, a Delhi-based agency quite frankly says, “For me, it’s much-ado-about-nothing! It is clearly a sign of the sensation-seeking times we live in. With the crowded media space, a proliferation of products in the me-too zone and crazy competition, this kind of attention-grabbing tactic is bound to come centre stage.”

Renowned film-maker and former actor Aparna Sen summarily dismisses the ethical angle with a pertinent question, as she says, “When was advertising ever about ethics and morality anyway? It’s a calling that is totally engaged in manufacturing greed and creating wants. Ultimately, it’s about the consumers willingness or resistance to bite into the juicy, seductive ad proposition. Period.” Soma Bahn, GM, Corp-Comm & PR of the Kolkata-based healthcare company Medica Synergie, expresses horror at the latest HUL and P&G duel. “The first time I saw the TVC, I genuinely thought that HUL was showing it to tell customers that HUL and Rin belong to one family. Later, I got to know about the truth and was appalled! How can HUL ever hope to win customers by insulting its competitors? Wouldn’t promoting its own brand virtues in a positive and engaging manner be so much more professional and effective?” Not all witnesses are in a state of shock however, one of whom is the explosive ad and theatre maverick Bharat Dabolkar who says, “I am totally familiar with this genre and I have used it effectively during the past in many campaigns (like Nutramul v/s Bounvita, Zenith Computer v/s IBM). But there have always been measurable parameters anchored in fact, with demonstrable proof. They have always attracted controversy, but that comes with the new territory that is won.”

But the truth is, even someone like Dabolkar, who is quite at peace with such catfights (having been a lover of the trend-setting mock heroics of the iconic Pepsi v/s Coke face-offs across countries) was taken by surprise by the HUL versus P&G display. “This spat however is disgusting. But I am not surprised at all.”

There are some in the ad-world who question the very questions that are being raised. One such individual is Sid Ray, Executive Director of Response ad-agency, who says he does not understand why ethics is gaining the spotlight, “At the end of the day, it’s the consumer who accepts or rejects the brand proposition. He doesn’t care about morality or ethics.” Even former McCann veteran Santosh Desai agreeingly says, “Ethics come upfront only when consumer interest is damaged, and not when it comes to a silly mud-slinging. For me, it is a tired attempt to generate some interest into a flagging category. As both a strategy and tactic, it is hopelessly transient, at best catering to the current dumbed down media craze of projecting everything as a confrontation.”

Ad film-maker Prasoon Pandey also has no issues with this genre as he says, “I remember watching the delightfully entertaining, humorous and engaging Pepsi TVC a few years back, where they had a bottle of Coke being excavated from a cave. That was simply fabulous! Creativity is the key even in such cases.” But ad-guru Alyque Padamsee is not amused. “I think anyone who indulges in name-calling is inviting his opponent(s) to respond, triggering-off an internecine war that leads to grave damages on both sides, in terms of brand reputation and image.” Padamsee believes that this is a self-defeating exercise by HUL, and it would make more sense to “use the stones to build, rather than demolish.” He is convinced that controversy fetches eyeballs, but seldom emerges the winner in brand-building because consumers ultimately want the steak, not the sizzle! Veteran Nargis Wadia believes that this whole affair is in “a bad taste and represents bankruptcy in the ideas department and a desperation to attract attention.”

Some criticise it, some enjoy it, and some simply use comparative advertising as an interesting playground to bring the catfight before public eyes. Brave displays, bold words and boastful actions, these are what the new gladiators of the ad-world are learning fast. Welcome to the arena!

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2010.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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Thursday, July 01, 2010

THEY PLAN TO TAKE ON BIGGIES HOW STRONG IS THE FIRE IN THEIR BELLY?


IIPM: An intriguing story of growth and envy

Despite being small fish in an ocean filled with multinational sharks; despite the (still) strong trend of clients choosing the muscled multinats over small, independent agencies; and despite starting their ventures in so-called troubled times (remember the slowdown?), Acharya, Jacob, Menon and others of their ilk are not worried. In fact, they are virtually gloating over how some big clients have already started favouring their relatively small ‘outfits’ over tried, tested and fancy agencies like O&M, McCann, JWT and other big guys. Cut The Crap already handles accounts of Jyothi Laboratories, Redbricks Junior, Xcellon Institute, Hills Cement and is on the verge of signing up a renewable energy account and another real estate brand; Jacob’s kitty is plush with names like NDTV Imagine, GM Modular, Geodesic and Fox Star Studios; while Menon’s Black Swan has recently landed a part of Domino’s account. Explains Menon, “We created mailers for them keeping buying behavior in mind. We also created Pizza Signs (like Sun Signs).”

Sure, display of such entrepreneurial spirit in the ad industry is not new. After all, there was a Sam Balsara in the 80s who left Mudra to start his own Madison with three spill over clients; or even Kunal Lalani who launched Crayons as an independent agency in 1986 and has built it into one of India’s largest independent agencies. But what’s new this time round is the veritable flood of independent small agencies that are suddenly coming out of the woodwork and bagging big-ticket accounts with swift speed. The list of renegades has been growing over the last few years. On Communications, Cartwheel Creative, Saints and Warriors, Creativeland Asia, Taproot, among more are all new independent set-ups, boosted by veterans of India’s ad-land and drawing the attention of the entire industry because of some great trend setting works in this short time. Agrees D. Ramakrishna (Ramki), Founder, Cartwheel Creative, “This time is no different from others. There have been people who have broken away in the past too to start their own outfits. But yes, last few years have seen more corporates coming in than individuals. This flood is different because individuals have broken away and launched agencies with different work. That’s why its the talk of the town.”

Beyond the hype and the hoopla however, cynics rule. An industry veteran, on conditions of anonymity says that it would take a long time for these new kids on the block to get their act in place. “There are three growth stages for every independent agency and they will also have to go through the same grind before they can challenge the established agencies,” he says, adding that the first stage is the roll out where their bread & butter comes from boutique work (print campaigns of real estate companies or the regional ads for big clients); the second phase is when they start getting inquiries from home grown brands and the third phase happens when even the multinats take the trouble of seeking them out. “These guys have only just touched first base,” he sniggers derisively.

“That’s old hat,” Ramki waves away the argument. “Big clients are already dropping into the laps of independent agencies.” One only needs to look at the list of who’s who clients that these small agencies have eating out of their hands, to realise how well entrenched they’ve become in client mindscape. A case in point is the Ramki promoted Cartwheel Creative itself. Ramki, who gave up a job as JWT’s creative head at Mumbai to set up Cartwheel, got invited for the Reliance Communications (RCOM) bid through a wild card (he had worked with Sanjay Behl, brand head, RCOM while at Lintas and Lowe). “Initially we were brought on board to do the RWorld portion while the major chunk of the account went to Leo Burnett and Mudra. During that time, my car got washed away in Mumbai’s 26/7 floods. Besides, I was my own one man army who had to be office boy, peon, creative and client servicing and I did not even have a car,” Ramki reminisces. Though certainly not the best of times, Ramki still cherishes those bitter sweet memories and has no regrets in going his own way. “The sheer excitement to be finally able to do things my way was enough to get me going and with time even the size of RCOM’s account with us has grown significantly,” he adds.

Even multinationals are recognising the benefit of smaller, nimbler and local agencies. Fox Studios (22 Feet), JP Morgan (On), Domino’s (Black Swan) have already landed into their net. Forget India, in fact, globally there is a trend for multinational marketers to not use multinational agencies. The growing argument is that MNC agencies tend to be more rigid and less responsive to client needs. In contrast, local, entrepreneurial and independent agencies tend to be highly creative with their international accounts.

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2010.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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Thursday, September 17, 2009

Yardi! Remember that name!

She’s impulsive! She’s gutsy! She follows her instincts! They say, whenever you think of ‘a’ Colors, think of Ashwini Yardi!

“When I was on my way to meet Raghav Bahl of Network 18, I was very clear in my head that I am not leaving Zee and moving to Colors. But since Raghav requested, I thought I’d go and politely refuse the offer. But when he explained to me about the kind of channel they were planning, I wanted in immediately!” It’s not that Ashwini Yardi, Programming Head, Colors, is impulsive in her decisions, but the perfect smile on her dusky face is mischievous enough to almost confirm the take.

Yardi’s landing in Zee was also quite on the run only. In her words, “It all happened accidentally.” After completing her college with advertising and marketing as key subjects, Yardi was busy dropping her resume in ad agencies, when one fine day, she got a call from an acquaintance Kunal Kohli at Zee. She went to the Zee office to meet him. Zee was just an year old then. “When I landed in Zee that day, I realised that it was a different ambience, a different working style than what I had been seeing in the agencies where I was dropping my resume. At that time, satellite television was a new phenomena and I just had this inkling that this might be a successful business, so why not give it a shot! And that’s how I landed in my first job at Zee.” The smile doesn’t disappear.

Look at her young disposition and one wouldn’t believe that she already put in fourteen years at Zee Network. Apart from playing a major role in the programming of the group’s flagship channel Zee TV, Yardi was involved in launching most of the channels like ZEE MGM, Music Asia, Zee Cinema etc. Then has the jump to Colors been as fulfilling? Yardi feels that her experience at Viacom 18’s Colors has been completely different from what she has experienced at Zee. “Colors has been like my own baby kind of thing,” she announces proudly glancing towards the small LCD in her office, which has been showing a repeat telecast of Colors’ blockbuster property Ballika Vadhu – rated amongst the top three shows since a long time now – since the start of our meeting.

Yardi accepts she often goes by her gut feeling. Be it joining Zee and later Colors or be it approving a show on child marriage (Ballika Vadhu) as key prime time property. She muses over an incident when a serial Kasam Se was being launched on Zee and Ekta Kapoor was shooting the marriage of one protagonist [Jai Walia nee Ram Kapoor] to Pia. Being troubled by the logic of the marriage, Yardi called Ekta in the midst of shooting and requested the marriage bride be replaced. After initial refusal, Ekta agreed. “Ram Kapoor was totally startled! He couldn’t make out why his bride was switched,” she adds laughingly. If gut feel’s got her this far this good, then we’d surely like to learn the magic mix too. Our ‘gut’sy woman is the first lady entry to the Occult!

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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Tuesday, September 08, 2009

I Love You! I’m serious!!!

Which are the five most deadliest and commonly found viruses that can render your PC obsolecent? 4Ps B&M enlists the pests

The headline appears rather suggestive; it’s not! It’s one of the most deadly computer viruses that have affected the maximum number of PCs till date. [Indeed, the love bug managed to bite well!] Moving away from all expressions and phrases of emotions, let’s talk about something more practically disturbing. When was the last time you downloaded a file from the internet and discovered to your irritation that sometime later, your anti-virus has started bothering you with quarantine warnings? Worse, when was the last time you had to completely reformat your hard drive, made corrupt by the annoying viruses floating around? Annoying? Yes! They pushed you over the edge and made your laptop look like a piano that had forgotten what tunes mean, or some typewriter that your grandpa used some six decades ago, and had suddenly turned illiterate! Yes, blame it on those non-biological program codes floating around which we grandly term ‘viruses’! It’s also true that with every successful step of new breakthrough in the world of anti-virus programming, another deadly virus is born; another hacker; another purpose; another bunch of annoyed victims.

Here are the five most such program codes that are causing much anxiety in the world of PCs. [Go ahead, choose your enemy!]

PEST #1: Conficker

Disabling of Windows services such as Automatic Updates, Background Intelligent Transfer Service (BITS), Windows Defender and Windows Error Reporting, websites related to antivirus software or the Windows Update service becoming inaccessible, user accounts getting locked out et al – that’s precisely what this most devastating virus in recent times, Conficker can do. But this is just the trailer...

Conficker has till date, infected anywhere between 9 to 15 million Microsoft Server Systems running everything from Windows 2000 to Windows 7 Beta. The French Navy, UK Ministry of Defence (including Royal Navy warships and submarines), Sheffield Hospital network, German Bundeswehr and Norwegian Police are some of the high profile victims! [What a clientele!] Microsoft set a bounty of US $250,000 for information leading to the capture of the worm’s author(s).

It’s also known as Downup, Downadup and Kido. It’s available in five different variants – A, B, C, D and E. The initial variant was discovered in early November 2008 and since then 4 others have been identified till December last year. The variants A, B, C and E exploit a loophole in the Windows server services to cause a buffer overflow in which the worm is downloaded in DLL form over the network and then connects to files like svchost.exe, services.exe or Windows Explorer process. The worm pushes and pulls executable payloads over the network, which are then used by the worm to update itself to newer variants, and to install additional malware. It really is today’s PEST #1!

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.
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2300 IIPM students get jobs
The Most Revolutionary Concept In Education PLANMAN CHE CENTRE FOR HIGHER EDUCATION, Supported by IIPM India’s Leading B-School
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IIPM Admission Detail
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